VA benefits, handled

Manage VA claims with an AI copilot that never misses a deadline

Accredited agencies manage their veterans' claims and appeals in one place; veterans track their own benefits in a secure portal. VetNav reads decision letters, flags evidence gaps, and keeps every appeal deadline in view.

Consent-first: every VA data access requires an accepted power of attorney or the veteran's own sign-in.

For accredited agencies

VSOs, claims agents, and attorneys run their whole caseload from one dashboard — onboard a client, e-submit the VA Form 21-22, then work claims, appeals, and documents, all gated by an accepted POA on record.

See the agency workflow →

For veterans

Link your VA account with Login.gov or ID.me and see your claims, appeals, and health records in one secure place — with an AI copilot that explains rating decisions in plain language.

Explore the veteran portal →

Everything a claim needs, in one place

From intake to decision, backed by live VA data and an AI copilot.

AI

Decision-letter decoder

The copilot reads VA decision letters and explains ratings, effective dates, and next steps in plain language.

Deadline tracking

Appeal windows and claim deadlines are tracked automatically, with reminders before anything lapses.

Live VA claim status

Claims and appeals mirror the VA Benefits Claims API, so status is always current — not a stale copy.

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Document intake & submission

Upload evidence, run it through the pipeline, and submit to VA Benefits Intake without leaving the case.

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POA-gated access

Agencies work a client only after an accepted VA Form 21-22 power of attorney is on record.

Health records for veterans

Veterans link Login.gov or ID.me to pull claims, appeals, and FHIR health data into one view.

How it works

1

Connect

Agencies onboard a client and e-submit the 21-22; veterans link their VA account with Login.gov or ID.me.

2

Work the claim

Track live status, decode letters, spot evidence gaps, and manage documents — all in one workspace.

3

Never miss a date

VetNav watches every appeal deadline and surfaces what needs attention next.

Consent-gated by design

No agency-initiated VA request runs without an accepted POA on record. Veterans reach their own data only after they sign in.

Every access is audited

Actor, agency, client, and endpoint are logged on every VA API call and authorization decision.

Encrypted VA tokens

OAuth and client-credential tokens are stored envelope-encrypted, never in plain text.

Ready to see VetNav?

Agencies: request access and we'll get you set up. Veterans: sign in to link your VA account.